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SuiteCRM coworking evaluation stub

This is an incomplete evaluation stub, not an implementation guide.

Verified snapshot

SuiteCRM is a mature self-hosted CRM under OSI-approved AGPL-3.0-only. The catalog positions it for longer B2B flexible-workspace sales cycles with substantial implementation/customization. It holds leads, contacts, opportunities, optional email, and personal data.

Sources reviewed 2026-07-17: homepage, repository, and documentation.

Evaluation questions

  • Does the B2B sales process justify implementation and customization cost?
  • What is the minimal lead/opportunity model and source of truth?
  • How are roles, email integration, retention, duplicate handling, and exports controlled?
  • Can customizations survive upgrades or migrate?

Smallest experiment

Configure a simple staging lead pipeline and import 100 historical enquiries for reporting only. Use a safe copy, prevent outbound email, and compare results to the source.

Risks

  • Customization and older UX may reduce adoption
  • Sensitive lead/contact/email data and duplicates
  • Upgrade, export, and implementation-partner dependence

TODO before a full guide

  • Approve minimal sales model and data source
  • Verify current version, upgrade, role, and export docs
  • Test import reconciliation, export, and clean restore
  • Define manual pipeline, offboarding, and customization limits