Privacy checklist
This is not legal advice. Use it to prepare conversations with counsel and vendors.
Data map (one page)
- What personal data do we collect? (members, visitors, staff, leads)
- Where is it stored? (which tools, which regions)
- Who can access it? (roles, vendors, integrators)
- How long do we keep it?
- How do people request export/deletion?
- What happens on vendor offboarding?
High-risk patterns
- CCTV without signage/policy
- Member “relationship CRMs” without transparency
- Public calendars exposing personal meeting titles
- Chat logs retained forever
- Analytics without consent where required
- Shared staff logins (no audit trail)
Prefer
- Data minimization
- Role-based access
- Short retention for video and raw logs
- Privacy-friendly analytics when marketing metrics suffice
- Documented subprocessors for SaaS