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Privacy checklist

This is not legal advice. Use it to prepare conversations with counsel and vendors.

Data map (one page)

  • What personal data do we collect? (members, visitors, staff, leads)
  • Where is it stored? (which tools, which regions)
  • Who can access it? (roles, vendors, integrators)
  • How long do we keep it?
  • How do people request export/deletion?
  • What happens on vendor offboarding?

High-risk patterns

  • CCTV without signage/policy
  • Member “relationship CRMs” without transparency
  • Public calendars exposing personal meeting titles
  • Chat logs retained forever
  • Analytics without consent where required
  • Shared staff logins (no audit trail)

Prefer

  • Data minimization
  • Role-based access
  • Short retention for video and raw logs
  • Privacy-friendly analytics when marketing metrics suffice
  • Documented subprocessors for SaaS